EPIC Trainer
Requisition #: 78261
Status: Full-Time with Full-Time Benefits (40 Hours)
Business Unit: Epic System Implementation
Shift: Rotating
Department: Helios Training Expense
Weekends: Yes
Job Family: Information Systems
Job Function: Business (Non-Clinical)
Campus/Job Location New Center One
Location (State/City): US-MI-Detroit
Overview
Our health system thrives on teamwork, and we know our employees achieve the greatest results when they are working together for a common goal - to provide care for our patients. If you enjoy working in a collaborative environment then we have a job for you!
Henry Ford Health System (HFHS) is one of the nation's leading comprehensive, integrated health systems. It provides health insurance and health care delivery, including acute, specialty, primary and preventive care services backed by excellence in research and education. Founded in 1915 by auto pioneer Henry Ford, the health system is committed to improving the health and well-being of a diverse community. HFHS is a tobacco-free organization.
Henry Ford Health System (HFHS) is a Michigan not-for-profit corporation managed by Chief Executive Officer Nancy M. Schlichting.
Henry Ford Health System is the proud recipient of the 2011 Malcolm Baldrige National Quality Award for Performance Excellence and Innovation!
Facts:
- Henry Ford Medical Group is one of the nation's largest group practices with 1,200 physicians and researchers in 40 types of specialty care
- More than 24,000 total HFHS employees, equivalent to 19,922 full-time employees (2011)
- 5,168 HFHS nurses, including 332 from Canada (2011)
- 3,965 HFHS allied health professionals (2011)
- 5 hospitals in southeast Michigan and 30 medical centers
- Over 1700 clinically integrated physicians within the Henry Ford Physician Network, a physician-led subsidiary, comprising the Henry Ford Medical Group and HFHS hospital (employed and private practice physicians).
- Fifth-largest employer in metro Detroit, Michigan with strong ties to the communities HFHS services
Mission:
- To improve human life through excellence in the science and art of health care and healing.
Vision:
- Transforming lives and communities through health and wellness - one person at a time.
To learn more please visit www.henryford.com.
Responsibilities
GENERAL SUMMARY:
- The credentialed trainer is responsible for providing successful training to a diversified audience (clinical and non-clinical) for the HFHS implementation of an electronic healthcare record utilizing the EPIC system of applications.
- It will require flexible work hours to meet the needs of the user community.
- This position requires completion of the credentialing process including an intense five-week training program on the applications(s) you will be teaching, competency checking, teach-backs and teaching the application before a review panel prior to credentialing.
- Requires a strong skill set in interpersonal, written and verbal communication.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Active participant on training team contributing based on particular area of clinical or business expertise.
- Consistently accomplishes assigned tasks according to project deadlines, schedules and quality standards.
- Classroom training (presentation to group).
Credentialing:
- Attend and successfully complete the 5 week Trainer Credentialing Program at HFHS training site.
- Requirements for successful completion include: a passing grade of 80% or higher on the competency exam and successfully presenting a training topic.
Training:
- Arrive prior to scheduled training class to prepare the classroom including setting up the training environment and other logistics.
- Deliver standardized, instructor led, scripted training curriculum to Providers, clinical and non-clinical staff.
- Conduct engaging and effective training sessions to diverse audiences
- Perform Attendance and Competency assessment tracking after each class.
- Complete required documentation related to class session.
- Incorporate the principles of Adult Learning in their training classes.
- Assess training needs before, during and after each class.
- Make necessary adjustments to training delivery based on student and training team feedback.
Policy and Procedures:
- Adheres to the HFHS Core Values as demonstrated through positive patient/guest relations, positive and effective interactions with staff, and formulating and meeting developmental goals.
- Applies the knowledge of unit/department workflows & policy and procedures associated with the use of Epic software.
Go-live:
- Provide support to all staff and Providers according to assigned coverage schedule.
- Conduct rounding to HFHS sites during the initial weeks of go-live to support end users according to the assigned coverage schedule.
Issues Management:
- Training and support issues are identified, communicated and escalated to ensure timely resolution.
Communication:
- Strong verbal and written communication skills with a proven ability to build collaborative relationships with a variety of departments.
- Participates in regular day-to-day communication with HFHS project teams to ensure the training will fit the organization's needs.
Post Go-Live Support and Optimization:
- Provide on-going unit/department rounding as assigned to provide training and support
- Identify issues and concerns and communicate those back to project team for discussion and resolution
- Identify trends that may require additional training focus, in-service needs, Policy and Procedure modifications, system modification, etc.
- Promote effective use of the Epic system, identify and prevent bad habits and workarounds.
- Serve as a change agent to promote, affect and support change in workflow and behaviors related to the Epic system implementation (documentation at the point of care, on-line review of information, etc.)
- Conduct new hire computer system training during the transition period as needed.
- Other duties as assigned.
Qualifications
EDUCATION AND EXPERIENCE:
- High School Diploma required.
- An Associate's Degree or higher from a college or technical school in education, instructional design, a clinical field or the equivalent combination of education and experience preferred.
- Epic Credentialed in Stork, Beacon, ASAP, Inpatient and/or Optime is preferred.
- Clinical experience inpatient, emergency, anesthesia, mother/baby and/or oncology is preferred.
- Direct patient care experience in inpatient, outpatient, clinic, emergency, skilled nursing facility, etc. is preferred.
- Experience as a Surgical Technologist, Anesthesia Tech, Medical Assisting, Nursing (RN, LPN), or in Health Care Administration, Project Management or Information Technology is preferred.
- Three to five years computer related experience required.
- One to two years experience with specialized information systems in a clinical healthcare environment and/or one to two years of clinical/healthcare training experience required.
- Must have the flexibility to work 40 hours a week on a rotating schedule between the hours of 6:00am-11:00pm (Monday-Friday) and 8:00am-4:00pm (Weekends) as needed.
- Instructional Design experience preferred.
- Experience in Electronic Medical Records (EMR) training and/or implementation is preferred.
Benefits
This is a temporary position for new hires to the Henry Ford Health System. This position is expected to run through final Epic system implementation in May 2014. However, the length of the assignment will depend on many factors. Management reserves the right to end the assignment when the position is no longer required.
Equal Employment Opportunity / Affirmative Action Employer
Henry Ford Health System is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, national origin, sex, sexual orientation, age, disability, religion, weight, height, marital status, familial status, veteran status or any other characteristic protected by law.
Requisition #: 78261
Status: Full-Time with Full-Time Benefits (40 Hours)
Business Unit: Epic System Implementation
Shift: Rotating
Department: Helios Training Expense
Weekends: Yes
Job Family: Information Systems
Job Function: Business (Non-Clinical)
Campus/Job Location New Center One
Location (State/City): US-MI-Detroit
Overview
Our health system thrives on teamwork, and we know our employees achieve the greatest results when they are working together for a common goal - to provide care for our patients. If you enjoy working in a collaborative environment then we have a job for you!
Henry Ford Health System (HFHS) is one of the nation's leading comprehensive, integrated health systems. It provides health insurance and health care delivery, including acute, specialty, primary and preventive care services backed by excellence in research and education. Founded in 1915 by auto pioneer Henry Ford, the health system is committed to improving the health and well-being of a diverse community. HFHS is a tobacco-free organization.
Henry Ford Health System (HFHS) is a Michigan not-for-profit corporation managed by Chief Executive Officer Nancy M. Schlichting.
Henry Ford Health System is the proud recipient of the 2011 Malcolm Baldrige National Quality Award for Performance Excellence and Innovation!
Facts:
- Henry Ford Medical Group is one of the nation's largest group practices with 1,200 physicians and researchers in 40 types of specialty care
- More than 24,000 total HFHS employees, equivalent to 19,922 full-time employees (2011)
- 5,168 HFHS nurses, including 332 from Canada (2011)
- 3,965 HFHS allied health professionals (2011)
- 5 hospitals in southeast Michigan and 30 medical centers
- Over 1700 clinically integrated physicians within the Henry Ford Physician Network, a physician-led subsidiary, comprising the Henry Ford Medical Group and HFHS hospital (employed and private practice physicians).
- Fifth-largest employer in metro Detroit, Michigan with strong ties to the communities HFHS services
Mission:
- To improve human life through excellence in the science and art of health care and healing.
Vision:
- Transforming lives and communities through health and wellness - one person at a time.
To learn more please visit www.henryford.com.
Responsibilities
GENERAL SUMMARY:
- The credentialed trainer is responsible for providing successful training to a diversified audience (clinical and non-clinical) for the HFHS implementation of an electronic healthcare record utilizing the EPIC system of applications.
- It will require flexible work hours to meet the needs of the user community.
- This position requires completion of the credentialing process including an intense five-week training program on the applications(s) you will be teaching, competency checking, teach-backs and teaching the application before a review panel prior to credentialing.
- Requires a strong skill set in interpersonal, written and verbal communication.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Active participant on training team contributing based on particular area of clinical or business expertise.
- Consistently accomplishes assigned tasks according to project deadlines, schedules and quality standards.
- Classroom training (presentation to group).
Credentialing:
- Attend and successfully complete the 5 week Trainer Credentialing Program at HFHS training site.
- Requirements for successful completion include: a passing grade of 80% or higher on the competency exam and successfully presenting a training topic.
Training:
- Arrive prior to scheduled training class to prepare the classroom including setting up the training environment and other logistics.
- Deliver standardized, instructor led, scripted training curriculum to Providers, clinical and non-clinical staff.
- Conduct engaging and effective training sessions to diverse audiences
- Perform Attendance and Competency assessment tracking after each class.
- Complete required documentation related to class session.
- Incorporate the principles of Adult Learning in their training classes.
- Assess training needs before, during and after each class.
- Make necessary adjustments to training delivery based on student and training team feedback.
Policy and Procedures:
- Adheres to the HFHS Core Values as demonstrated through positive patient/guest relations, positive and effective interactions with staff, and formulating and meeting developmental goals.
- Applies the knowledge of unit/department workflows & policy and procedures associated with the use of Epic software.
Go-live:
- Provide support to all staff and Providers according to assigned coverage schedule.
- Conduct rounding to HFHS sites during the initial weeks of go-live to support end users according to the assigned coverage schedule.
Issues Management:
- Training and support issues are identified, communicated and escalated to ensure timely resolution.
Communication:
- Strong verbal and written communication skills with a proven ability to build collaborative relationships with a variety of departments.
- Participates in regular day-to-day communication with HFHS project teams to ensure the training will fit the organization's needs.
Post Go-Live Support and Optimization:
- Provide on-going unit/department rounding as assigned to provide training and support
- Identify issues and concerns and communicate those back to project team for discussion and resolution
- Identify trends that may require additional training focus, in-service needs, Policy and Procedure modifications, system modification, etc.
- Promote effective use of the Epic system, identify and prevent bad habits and workarounds.
- Serve as a change agent to promote, affect and support change in workflow and behaviors related to the Epic system implementation (documentation at the point of care, on-line review of information, etc.)
- Conduct new hire computer system training during the transition period as needed.
- Other duties as assigned.
Qualifications
EDUCATION AND EXPERIENCE:
- High School Diploma required.
- An Associate's Degree or higher from a college or technical school in education, instructional design, a clinical field or the equivalent combination of education and experience preferred.
- Epic Credentialed in Stork, Beacon, ASAP, Inpatient and/or Optime is preferred.
- Clinical experience inpatient, emergency, anesthesia, mother/baby and/or oncology is preferred.
- Direct patient care experience in inpatient, outpatient, clinic, emergency, skilled nursing facility, etc. is preferred.
- Experience as a Surgical Technologist, Anesthesia Tech, Medical Assisting, Nursing (RN, LPN), or in Health Care Administration, Project Management or Information Technology is preferred.
- Three to five years computer related experience required.
- One to two years experience with specialized information systems in a clinical healthcare environment and/or one to two years of clinical/healthcare training experience required.
- Must have the flexibility to work 40 hours a week on a rotating schedule between the hours of 6:00am-11:00pm (Monday-Friday) and 8:00am-4:00pm (Weekends) as needed.
- Instructional Design experience preferred.
- Experience in Electronic Medical Records (EMR) training and/or implementation is preferred.
Benefits
This is a temporary position for new hires to the Henry Ford Health System. This position is expected to run through final Epic system implementation in May 2014. However, the length of the assignment will depend on many factors. Management reserves the right to end the assignment when the position is no longer required.
Equal Employment Opportunity / Affirmative Action Employer
Henry Ford Health System is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, national origin, sex, sexual orientation, age, disability, religion, weight, height, marital status, familial status, veteran status or any other characteristic protected by law.